Frequently Asked Questions
We are in business since December 2013.
Our servers in Russia does not fall under DMCA.
Yes we include a free site builder for all of our Shared hosting packages.
Yes, we all allow legal adult content in our Russian DC ONLY. No, we don't allow legal/illegal adult content on other DC hosting services.
We accept 25+ payment gateway.
- Paypal - VISA, MC, Am. Express, VISA/MC debit cards, bank transfer, eCheck, Paypal balance.
- Perfect Money, Webmoney
- Credit Card - VISA, MasterCard
- Alipay, Qiwi
- iDeal, Sofort Banking, Dotpay,
- Razorpay - India Net Bankings, Debit Cards, Visa/ Master Credit Cards.
They will be emailed to you after you signup.
You will not be charged for over usage fees and will be able to upgrade your Plan at anytime.
Yes, you may upgrade or downgrade your account anytime you like (Depends on the server and config.), just contact us for possibility.
Yes, Please contact our support team
No We have safe mode turned off.
Yes we do. Please note SSH is only enabled upon request for shared hosting customers and for up to 24hrs. Also please make sure SSH is provided for your hosting package.
Yes, you may host your friends.
Your account will be setup instantly and your account info will be emailed to you.
You'll be given the link in your welcome email after signup.
You will need to connect to yourdomain.com using your login info using a FTP Client such as CuteFTP.
Your FTP Client needs to be able to view Hidden files or you need to enable it inside your FTP Client. If you really can't delete it then just contact us.
POP3 and SMTP will be mail.yourdomain.com
When using php or perl, I get errors related to permission denied could not open/read file, what is wrong?
Make sure your scripts are writable. Simply chmod 777 the file or change the file to read/write from your ftp client.
The path is /home/username/public_html
PHP5 is enabled by default, PHP4 can be enabled by using the .php4 extension or add a .htaccess file in your folder with the line: AddHandler application/x-httpd-php4 .php .php4 .php3 .phtml
The path to perl is /usr/bin/perl
The path to curl is /usr/bin/curl
The path to ImageMagick is /usr/bin/ or /usr/bin/mogrify or /usr/bin/convert.
The path to NetPBM is /usr/bin/ as all required files and binaries for NetPBM are located there.
The path to send mail is /usr/sbin/sendmail.
The path to FFmpeg is /usr/local/bin/ffmpeg and yes we do support FFmpeg Hosting and FFmpeg-PHP. (Note: We support YouTube Clone Scripts!)
The paths are /usr/bin/mplayer , /usr/bin/mencoder and /usr/local/bin/flvtool2
You can pay online easily. Please contact support for assistance. All online payments are recurring..
Please contact billing dept. via helpdesk for an upgrade/downgrade. Be specific which package and billing cycle you want.
If you wish to close your account simply contact our helpdesk's billing dept. If you want to request for a refund please include your payment info as well. Then you'll need to cancel your paypal subscription if you have one made.