Terms of Services

OVERVIEW

ParkInHost caters to clients across the globe and is committed to safeguarding every customer’s interests while delivering high-quality, reliable hosting solutions. These Terms of Service (“TOS”) outline the rules, rights, and obligations that govern the use of ParkInHost’s web-hosting and infrastructure services.

By registering for or using any service offered by ParkInHost, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, along with all related policies such as the Privacy Policy and Refund Policy.

ParkInHost primarily provides unmanaged VPS and Dedicated Server solutions. Clients are fully responsible for configuring, maintaining, and managing their servers and installed software unless an explicit management plan has been purchased.

Our mission is to maintain the highest global standards in hosting reliability, performance, and client satisfaction.

ACCOUNT SETUP

ParkInHost will set up your hosting account once full payment has been received and verified by us and/or our authorized payment partners after standard fraud screening.

2.1 Verification and Activation

● Email verification is mandatory for all new sign-ups. Orders without verified emails will not proceed to provisioning or delivery.

● It is your responsibility to provide a valid and active email address that is not associated with the domain you are signing up for.

● All critical communication—including abuse reports, billing notifications, and support correspondence—will be sent to your registered primary email address.

2.2 Accuracy of Information

You must ensure that all information provided during sign-up (including contact details, billing address, and company information, if applicable) is accurate and current.

Providing false, misleading, or incomplete contact information may result in immediate suspension or termination of your account without refund.

2.3 Security and Responsibility

You are solely responsible for maintaining the security of your account credentials. ParkInHost shall not be liable for any unauthorized access or misuse resulting from your failure to secure login details.

ParkInHost reserves the right to request additional verification or identification documents before activating, modifying, or transferring an account to ensure compliance and prevent fraudulent activity.

2.4 Unmanaged Services Disclaimer

Unless explicitly stated otherwise, all VPS and Dedicated Server offerings are unmanaged services.

This means configuration, installation, security hardening, software management, and troubleshooting of internal applications are entirely the client’s responsibility.

ParkInHost will not access, modify, or repair internal system issues unless covered under an additional managed service plan.

SERVICE DELIVERY

ParkInHost reserves all rights related to order processing and delivery timelines. Email verification for all new signups is mandatory immediately after placing the order. Orders that remain unverified do not qualify for delivery until verification is completed.

In general, Dedicated Servers are delivered within 1–3 working days, and in some cases instantly. However, ParkInHost maintains a 1–5 working days delivery policy, subject to timely email verification and stock availability..

VPS orders are typically delivered instantly, though ParkInHost reserves the right to deliver within 24 hours (1 working day).

Please note that these are estimated delivery times; actual activation may vary based on order volume, verification delays, or data-center stock. Working days are considered Monday to Friday only.

SUPPORT POLICY

ParkInHost provides hosting services on an unmanaged basis unless explicitly stated otherwise. This means clients are responsible for managing, configuring, and maintaining their servers, applications, and related software. We offer the following support structure:

• Premium SLA Clients: 24×7 priority support through email, tickets, and dedicated account managers.

• General Clients: 16×7 regular support via helpdesk on a priority queue basis.

• Sales Support: Available Monday to Sunday via live chat, support tickets, and email at sales@parkinhost.com during working hours.

• Technical Support: Available Monday to Friday via support tickets.

• L1 Technical Support: Available 24×7, Monday to Sunday, via support tickets for essential server-level issues on a priority queue basis

All support requests are handled based on a ticket queue system. No priority or guaranteed response time is available under any unmanaged service plan.

Support is limited to hardware, network connectivity, and operating system installation. ParkInHost does not provide assistance with third-party software setup, configuration, or maintenance.




WORKING DAYS & HOURS

For the purpose of service operations, billing, and support, ParkInHost defines working days as Monday through Friday, excluding public holidays. Our official working hours are 06:00 AM to 6:00 PM (CET).




CONTENT POLICY

All services provided by ParkInHost.com may only be used for lawful purposes. Any use of our network, servers, or systems for activities that violate local, national, or international laws is strictly prohibited.

This includes, but is not limited to, hosting, transmitting, or distributing illegal, copyrighted, abusive, or harmful material, or engaging in any activity that could disrupt, harm, or compromise the integrity of ParkInHost’s services or third-party systems.

The customer agrees to indemnify and hold harmless ParkInHost.com from any claims or damages resulting from misuse of our services. ParkInHost reserves the right to suspend or terminate any account found violating this policy without prior notice.

Examples of unacceptable content and activities include, but are not limited to:

• Fraudulent or Deceptive Content
  • Scam or phishing sites (e.g., eBay/PayPal, credit-card or credential-theft pages)
  • Hosting or distribution of phishing pages, tools, or related resources
• Spam, Malware, and Exploits
  • Mail bombers or spam-related sites
  • Malicious scripts, botnets, or IRC bots
  • Spamming — sending unsolicited or bulk email
  • Running unconfirmed or automated mailing lists
  • Hosting, distribution, or proliferation of malware
• Illegal or Unauthorized Software and Digital Media
  • Warez sites, ROMs, or emulators
  • Pirated or cracked software
  • Running software without valid licenses
  • Hack programs, exploit archives, or penetration tools
  • Hosting/distribution of copyrighted materials without authorization
• Prohibited or Offensive Content
  • Hate or extremist sites
  • Child pornography, illegal adult content, or bestiality
  • Material inciting violence, hatred, racism, or otherwise obscene content
• Regulated, Dangerous, or Illegal Goods
  • Tobacco products, illegal drugs, prescription drugs, or related paraphernalia
  • Weapons, including but not limited to knives, guns, firearms, or ammunition
  • Government IDs or licences, including replicas, novelty, or counterfeit items
• Financial Misconduct or Schemes
  • Unlicensed or illegal lotteries, gambling, or betting services
  • Unregistered charity services or fundraising for unlawful purposes
  • Third-party payment processing or aggregation without authorization
  • Multi-level marketing, pyramid, Ponzi, or other high-yield / "get rich quick" schemes
  • Timeshare or “on/off plan” property reservation scams
• Technology Misuse and Network Abuse
  • Cryptocurrency mining (Bitcoin, Ethereum, etc.) without explicit authorization
  • Proxy or anonymization services used for abuse or evasion
  • Scanning, probing, or attacking third-party networks or systems
  • Satellite/cable TV descramblers or IPTV piracy tools
  • Any activities classified as Cybercrime under applicable law
• Intellectual Property Infringement
  • Goods or services that infringe third-party intellectual property rights
  • Advertising or transmitting any software, product, or service that violates this ToS or another provider’s AUP/ToS

TERMINATION

ParkInHost reserves the right, at its sole discretion, to suspend or terminate your access to all or any part of the Services at any time, with or without prior notice, and with immediate effect. Such termination may occur, including but not limited to, in the event of your violation of these Terms of Service, applicable laws, or any activity deemed harmful to ParkInHost’s interests, network integrity, or reputation.

Termination may result in the permanent deletion or forfeiture of all data, files, and information associated with your account. ParkInHost may, at its discretion, provide prior notice of intent to terminate Services if such notice does not compromise the intent or effectiveness of this Agreement.

All fees paid to ParkInHost are strictly non-refundable. Any outstanding fees or amounts due prior to termination shall become immediately payable, including any additional costs incurred by ParkInHost for recovery or collection (such as reasonable attorney or processing fees).

Upon termination, all rights granted to the Client under this Agreement shall immediately cease, and the Client must promptly discontinue all use of the Services. ParkInHost shall bear no responsibility for maintaining, forwarding, or recovering any data, configurations, or content following termination.




ZERO TOLERANCE SPAM POLICY

ParkInHost maintains a strict zero-tolerance policy toward the sending of unsolicited commercial emails (“spam”) or any form of bulk messaging that violates applicable laws or accepted internet practices. Any user found engaging in spamming activity will have their account immediately suspended or terminated without prior notice.

ParkInHost reserves the right, at its sole discretion, to modify, suspend, or disable any website, account, database, or other related component that violates this policy. In urgent or severe cases, such actions may be taken without prior notification to protect network integrity and service reputation.

Additionally, ParkInHost reserves the right to impose a cleanup or administrative fee on the account holder responsible for sending spam or causing network abuse. The amount of such fee will be determined solely at ParkInHost’s discretion and may vary depending on the severity of the incident and associated recovery costs.

Please note: IP addresses allocated for hosting services must be configured properly for legitimate mail server use. ParkInHost does not support or coordinate delisting from third-party blacklists such as Spamhaus PBL, UCEProtect, or similar organizations. No replacements or refunds will be issued for IP addresses listed on such blacklists, as ParkInHost is not responsible for external RBL (Real-time Blackhole List) actions or policies. ParkInHost reserves all rights to protect its infrastructure, maintain mail server integrity, and cooperate fully with anti-spam and abuse reporting organizations to ensure a trusted hosting environment.




PAYMENT INFORMATION

You agree to provide and maintain valid payment information for all services received from ParkInHost, and to make payments in advance of each service period. Unless and until you formally notify ParkInHost of your intent to cancel any service, such services will continue to be billed on a recurring basis according to the selected billing cycle.

Invoices will be generated prior to each renewal term, and it is the customer’s responsibility to ensure timely payment to avoid service suspension or termination

ParkInHost reserves the right, at any time and without prior notice, to revise service pricing, billing intervals, or any related charges, which shall take effect in subsequent billing periods.

All payments must be made in full and on time. No refund will be provided for non-cancellation of payment subscriptions or for failure to submit a valid cancellation request prior to renewal.




BACKUPS AND DATA LOSS

Your use of ParkInHost services is entirely at your own risk. ParkInHost does not perform or maintain automatic backups of customer data under any service category, including but not limited to VPS, Dedicated Servers, or Shared Hosting. Any data stored on our servers — including files, databases, configurations, and emails — is the sole responsibility of the customer.

While we make every reasonable effort to maintain stable infrastructure and high uptime, ParkInHost cannot and does not guarantee the integrity, availability, or preservation of customer data. It is the client’s sole responsibility to regularly create, maintain, and securely store their own backups using remote or local storage solutions of their choice.

In the event of hardware failure, malfunction, or system error, ParkInHost shall not be held liable for any resulting data loss, corruption, or service disruption. You are solely responsible for maintaining up-to-date and complete backups of all files, data, and configurations stored on ParkInHost servers. ParkInHost shall not be held liable for any data loss, corruption, or recovery issues arising from hardware failure, human error, or any other cause.

Backup restoration services, when available, may be subject to additional fees and are provided without any guarantee of completeness or accuracy.

By using our services, you acknowledge and agree that ParkInHost bears no responsibility for maintaining or recovering customer data and that data protection and backup management remain entirely your obligation.




CANCELLATION AND REFUNDS

ParkInHost reserves the right to cancel, suspend, or terminate any account at any time, at its sole discretion. Customers acknowledge that a minimum of 7 days’ written cancellation notice prior to the next renewal term must be provided to ParkInHost. Failure to do so will make the customer responsible for the full payment of the following billing term.

Cancellation Guidelines

To process a cancellation, the request must meet the following requirements:

• The cancellation request must be submitted to the Billing Department.
• It must be sent from the primary email address associated with the account.
• The request must include the main IP address of the server or service being cancelled.

Note 1: Although servers are typically set to cancel at the end of their current billing cycle, please be aware of the following:

If a server is in high demand, ParkInHost reserves the right to terminate it immediately after receiving the cancellation request. Customers are therefore strongly advised to take complete backups of all data before submitting a cancellation. Ensure that there are no pending tasks, active projects, or dependencies tied to the server prior to cancellation. If you wish to revert a cancellation, please open a support ticket immediately or reply promptly to the confirmation email sent after submitting your cancellation request.

Note 2: It is the customer’s responsibility to cancel any active payment subscriptions made through third-party payment gateways (e.g., PayPal, Stripe, etc.) at the time of service cancellation. Please note that any subscription authorization made through a third-party payment gateway is initiated and managed by the customer. Therefore, the customer must cancel the payment subscription at the time of server cancellation. ParkInHost does not automatically manage or terminate such external subscriptions. If a payment subscription remains active after the service has been cancelled, the associated service will continue to renew, and corresponding charges will apply. Payments processed under an active third-party subscription after service cancellation are non-refundable.

ParkInHost offers a 15-day money-back guarantee only for first-time purchases of shared web hosting, reseller, SSL services. This refund policy does not apply to VPS, dedicated servers, domain registrations, product add-ons, or management services. Domain names, however, can be transferred to the client after 60 days from the date of subscription.

Accounts that are suspended, cancelled, or terminated by ParkInHost due to Terms of Service violations do not qualify for refunds, even if the customer later decides to correct the violation. Additionally, the refund guarantee is applicable only to first-time customers. If you have previously held an account, cancelled it, and later signed up again — or if you opened multiple accounts — you will not be eligible for a refund.

Free Domain Policy: Free domains are provided for the lifetime of the hosting package. If the customer cancels the hosting plan at any time, ParkInHost will require full payment for the cost of the domain for the first year in order for the customer to retain ownership of the domain. Any approved refund requests will automatically deduct the cost of the free domain from the refunded amount. For more information regarding the 15-Day Money-Back Guarantee, please refer to the dedicated refund policy page.




CHARGEBACKS AND PAYMENT DISPUTES

Under this Terms of Service Agreement, you are required to contact ParkInHost first to attempt to resolve any billing or payment disputes before contacting your bank, credit card company, or payment provider to initiate a chargeback or dispute.

All billing disputes must be submitted in writing to the ParkInHost Billing Department within 7 days (one week) of the invoice payment date in question. Failure to notify ParkInHost within this time frame may forfeit your right to dispute the charge.

By using our services, you acknowledge and agree to follow this dispute resolution procedure prior to engaging your financial institution. If you initiate a chargeback or payment dispute contrary to this agreement, ParkInHost reserves the right to:

• Suspend or terminate your 'all" services immediately without prior notice.
• Refer your account to a third-party collection agency or sell your outstanding debt, including any associated administrative or recovery fees.
• Pursue legal action to recover owed amounts, including reasonable costs and attorney’s fees incurred during the process.



BANDWIDTH USAGE AND FAIR USE POLICY

Each hosting account is allocated a monthly bandwidth allowance, which varies based on the hosting plan selected at the time of purchase. This bandwidth allocation defines the maximum amount of data that can be transferred to and from your account during the billing period.

If your account exceeds the allocated bandwidth, ParkInHost reserves the right, at its sole discretion, to take one or more of the following actions:

• Suspend the account until the start of the next billing cycle.
• Suspend the account until additional bandwidth is purchased at an extra cost.
• Suspend the account until you upgrade to a higher-tier hosting plan that includes more bandwidth.
• Terminate the account for excessive or repeated overuse.
• Charge additional fees for bandwidth overages at the applicable rates.

Please note that unused bandwidth from one month cannot be carried over to subsequent months. It is your responsibility to monitor and manage bandwidth usage to ensure continued service availability.

UNMETERED BANDWIDTH

The term “Unmetered Bandwidth” applies to hosting plans with high bandwidth allocations, allowing customers to utilize up to 30TB per month under a Fair Usage Policy, unless otherwise stated. This policy applies to all hosting plans, including Shared Hosting, Reseller Hosting, VPS Services, and Dedicated Servers.

Once the 30TB monthly bandwidth limit is reached, the respective service may be automatically suspended, charged for additional usage, or limited to minimal bandwidth, as applicable. To reactivate the service, customers must purchase additional bandwidth packages at the rates applicable to their plan. Until such payment is made, the service will remain suspended or inaccessible.

For clients or resellers with very high bandwidth requirements, ParkInHost strongly recommends opting for Dedicated Unmetered Bandwidth plans.

In cases of over-usage beyond 30TB, additional bandwidth will be billed at rates applicable on a time-to-time basis per GB/TB. If a client or reseller consistently consumes bandwidth significantly beyond standard allocations, ParkInHost reserves the right to require a deposit or apply other usage-based conditions at its discretion.




PRICE CHANGE

ParkInHost reserves the right to modify pricing for any of its services or adjust the resources allocated to hosting plans at any time, without prior notice.

Any such price adjustments will take effect from the next renewal cycle—whether monthly, quarterly, or annually—depending on the billing term of the service. Prices will not be altered during an active billing period, ensuring that current subscriptions remain unaffected until renewal.

ParkInHost also reserves the right to revise or update plan specifications, promotions, or discounts at its sole discretion.




CONTENT MODERATION (DSA)

ParkInHost moderates all hosted content and services to ensure compliance with these Terms of Service and applicable laws. We take action based on:

• User notices submitted under the EU Digital Services Act (DSA);
• Notifications from trusted flaggers;
• Valid orders issued by competent authorities or courts;
• Internal detections of abuse such as malware, phishing, or spam; and
• Violations of these Terms or related policies.

Limited automated tools may assist in the detection of abusive or illegal content; however, wherever feasible, decisions with significant impact are subject to human review. Unless prohibited by law or safety considerations, ParkInHost will notify affected users of moderation actions, including a brief explanation of the reason, and provide an internal complaint mechanism for review.




COPYRIGHT POLICY (SHORT)

ParkInHost respects the intellectual property rights of others and handles copyright-related complaints in accordance with its Copyright Policy, which is available on our website and forms part of these Terms of Service. In the event of any inconsistency, the Copyright Policy page shall prevail.

To submit a copyright complaint or notice, please follow the instructions and documentation requirements outlined on the Copyright Policy page and send your notice to abuse@parkinhost.com . (Postal contact details are available on our Contact page.)

Upon receiving a valid notice, ParkInHost will review and may remove or restrict access to the reported content, or take other proportionate measures as required by law. Unless restricted by legal or safety considerations, we will notify affected users with a brief statement of reasons and provide an internal complaint mechanism for review.

Users who believe that their content has been wrongfully removed may submit a counter-notice as described in the Copyright Policy. Access may be restored where legally permissible after appropriate assessment.




ParkInHost reserves the right to suspend or terminate the services of repeat infringers, taking into account the number, gravity, and recency of violations, as well as any valid counter-evidence provided. We may preserve logs and related data as necessary for investigating claims and ensuring legal compliance, in accordance with our Privacy Policy. All communications or notices submitted under this section are handled for administrative purposes and do not constitute legal advice.




DMCA NOTICE POLICY

ParkInHost respects the intellectual property rights of others and expects its users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws, ParkInHost may, in appropriate circumstances and at its sole discretion, disable access to or terminate the accounts of users who are repeat infringers.

If you believe that your copyrighted work has been copied or used in a manner that constitutes copyright infringement, or that your intellectual property rights have otherwise been violated, please submit a written DMCA notice to ParkInHost’s designated Copyright Agent containing the following information:

• A physical or electronic signature of the person authorized to act on behalf of the owner of the copyrighted or intellectual property right.
• A detailed description of the copyrighted work or other intellectual property that you claim has been infringed.
• A clear description of the material’s location on our website or services, including the specific URL(s) or identifying information, to enable us to locate the material in question.
• Your full contact details, including your name, address, telephone number, and valid email address.
• A good faith statement by you affirming that you believe the disputed use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement made under penalty of perjury confirming that the information contained in your notice is accurate and that you are the copyright or intellectual property owner, or are authorized to act on the owner’s behalf.

All DMCA notices must be sent to our Designated Copyright Agent at:

BY CERTIFIED MAIL: PARKINHOST
Unit of DIGG Digital
GSTIN: 29AAKFD2487J3ZV
2/A, Priyadarshini Colony, Gokul Road, Hubli – 580030
E-mail: contact[@]parkinhost.com
Website: www.Parkinhost.com



Upon receiving a valid DMCA notice, ParkInHost will investigate and take appropriate action, which may include removing or restricting access to the allegedly infringing material, and notifying the user responsible for such content. Please note that filing a false or misleading DMCA notice may result in legal consequences.

While every attempt will be made to process your request within the shortest possible time period, due to workload please allow up to five (5) business days for processing. Please note that filing a false or misleading DMCA notice may result in legal consequences under applicable law.




DISCLAIMER

ParkInHost.com shall not be held responsible for any damages that your business may suffer. All services are provided on an “as is” and “as available” basis without any warranties, either express or implied. ParkInHost.com makes no representations or warranties of any kind regarding the reliability, accuracy, or suitability of the services we provide. This includes, without limitation, any implied warranties of merchantability or fitness for a particular purpose.

ParkInHost.com and its employees shall not be liable for any loss of data, delays, misdeliveries, wrong deliveries, service interruptions, or any other loss or damage, whether direct or indirect, resulting from the use of or inability to use our services.

Under no circumstances shall Parkinhost’s total liability exceed the amount paid by the client for the specific service during the current billing period in which the claim arose. ParkInHost.com is not responsible for server failures, hardware malfunctions, network outages, software bugs, or security breaches beyond its reasonable control.

Force Majeure

ParkInHost.com shall not be liable or deemed in default for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, strikes, war, terrorism, government actions, or network failures.

By using ParkInHost.com’s services, the user expressly acknowledges and agrees to this Disclaimer and all associated limitations of liability.




DISCLOSURE TO LAW ENFORCEMENT

ParkInHost.com may disclose any subscriber or account information to law enforcement agencies, regulatory authorities, or government officials upon receipt of a lawful request, court order, or legal process, without further consent or prior notification to the subscriber.

We fully cooperate with law enforcement investigations and comply with all applicable laws and regulations. This may include providing customer data, usage logs, communications records, or other relevant information as required by law.

ParkInHost.com also reserves the right to report any activities that appear to be illegal, fraudulent, or in violation of these Terms of Service to the appropriate authorities for further investigation or enforcement action.

Limitation of Liability:

ParkInHost.com shall not be held liable for any loss, damage, or consequence, direct or indirect, arising from the disclosure of information in compliance with lawful requests, legal obligations, or cooperation with law enforcement authorities.

ParkInHost.Com may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.




CHANGES TO THE TOS

ParkInHost.com reserves the right to modify, update, or revise these Terms of Service and any related policies at any time, without prior notice. Any such changes will take effect immediately upon being posted on our official website, unless otherwise specified.

It is the responsibility of the customer to review the Terms of Service periodically to stay informed of any updates or modifications. Continued use of ParkInHost services following the posting of changes constitutes your acceptance of the revised Terms.

ParkInHost.com may, at its discretion, notify users of significant changes via email or announcements on our website; however, such notification is not mandatory and does not limit the effectiveness of the updated terms.




QUESTIONS?

If you have any questions, concerns, or require further clarification regarding this Agreement or any of its provisions, please feel free to contact ParkInHost.com before signing up or making any purchase.

Our support team will be happy to assist you and provide additional information to ensure you fully understand the terms and conditions associated with our services. You can reach us through our official contact page or by emailing support@parkinhost.com.

Have questions? Contact us for clarifications before signing up!